“How Would You
Yesterday was a
It was perfectly
mapped out to ensure maximum success. The plan included Zoom
coaching calls, offsite appointments, personal contacts, as well as
time allotted for writing and content creation. My planned
productivity was guaranteed to be off the charts
appointments cancelled at the last minute, one of my coaching calls
lasted much longer than expected, and my perfectly crafted schedule
was turned upside down.
How should I
respond? Should I write off the day as an unmitigated disaster?
Would it be productive to complain and lose focus? Was it possible
to snatch victory from the jaws of defeat? Understanding that when
one door closes another door opens, helped me to pivot and enjoy a
very productive day. How did this happen?
First, I received
a heartfelt email from Tony in California. He was responding to a
recent Morning Minute concerning the importance of families and
supporting children. His message described his broken childhood,
the lack of support from his parents, and of his many bad
He was the
youngest of 4 children and the only one to finish high school. His
childhood efforts were never encouraged or support by his parents.
After school, the divorce of his parents threatened to destroy
their lives and his. His mother became an alcoholic and his father
spent his time in destructive behavior. Tony set out have a
“normal” family. In spite of never being supported by his parents,
he helped his mother overcome her disease and his father to change
his life. Along the way, he and his wife supported their
children in the ways that he never enjoyed when he was a child. His
determination changed his parent’s lives and he set the example for
his children of how family takes care of family.
Tony’s message, I was inspired to invest the balance of yesterday
following up with clients and working on long term projects. The
day turned into a complete success.
We all have “bad”
days when circumstances affect us and our plans. Remember, it’s not
what happens to you. It is how you respond to it, that turns defeat
into victory, both for you and for those around you.
And, that is
today’s Morning Minute.
“How Do Your
Questions Describe You?”
When asked for
their first question in problem resolution, here were the main
What? Who? When?
may identify their personalities.
personality. Because these
people are results-oriented problem solvers, who desire to be in
control, their initial question is usually what. What is the
problem? What are we trying to accomplish? What do we have to work
with? Direct persons get to the point quickly to solve problems.
Because they are direct, they may appear to be critical or brash.
However, they are simply saying what is on their mind and expect
you to do the same.
Personality. These people use
lots of conversation to solve problems starting with who. Who is
involved? Who will be affected? Who will be in charge? They
constantly use conversation to convince others to use their
solution. They use collaboration to get agreement. They prefer to
be part of a successful team as opposed to taking the lead. Because
they want agreement before moving forward they may appear
indecisive. However, they simply want all to agree on the plan.
Personality. Usually very calm
and seemingly unexcitable, these people focus on timing, harmony,
and cooperation. They usually start with when. When do we start?
When is the deadline? When do you want this completed? They are
very organized…in their own
process takes time. They hate to be rushed. They may appear aloof
and uncaring. However, they are processing in their mind how to
complete what you expect as they fit it into their time
Personality. The requirement
for them to be right by using the “correct” process has these
people asking why. Why is this being done? Why is this important?
Why are we using this process? These folks are massive note-takers.
They want everything written either on paper or online. They may
appear to be stubborn and inflexible. However, they simply want the
“right” decisions made. And, they will decide what is
This is a skin
deep look into these four primary personalities. Most people are a
combination of two or more of these. I will cover these in depth,
as well as many other topics, in a leadership and team building
course that will be available soon.
Which of these
personalities best describes you?
That is today’s